GOLA (computer-based testing)
The Global Online Assessment (GOLA) system is a single testing solution from City & Guilds which enables you to test candidates anytime, anywhere in the world that has a networked computer. It's easy to implement and administer, cost effective and secure. Plus, it's free to set up.

HAB offer to centres on-line testing, with GOLA, for the underpinning knowledge questions in Hospitality & Catering NVQs.
Candidates have access to all tests at that level
Candidates have unlimited resit attempts for every test
Tests are available for the lifetime of their registration
See a GOLA Demo now
Watch a demo of GOLA for Hospitality and Catering.
Become setup for using GOLA now
GOLA Setup Form - complete this form to become setup for using GOLA. It's free to become setup.
Essential information for using GOLA with HAB candidates
Centre's guide to GOLA - A general overview of GOLA and some frequently asked questions.

Guide to using HABZone (for NVQ centres) - For NVQ centres - Guide on how to enable registered candidates.

City and Guilds GOLA information website - Detailed information from City & Guilds.

GOLA Pricing - See the GOLA pricing section of the HAB price list.

Tests available on GOLA - See a list of all tests available, at each level.

Feedback form for the Hospitality NVQs UPK (GOLA & Short-answer) questions - Please provide us with any feedback on GOLA questions. The form can be downloaded and returned to City & Guilds.

GOLA UPK test durations - Information on the length of GOLA tests.

GOLA Good Practice Guide - Advice on running GOLA tests.
Useful phone numbers
GOLA Technical Support Line: 08452 410 070

Customer Services: 0870 060 2556