GOLA (computer-based testing)
The Global Online Assessment (GOLA) system is a single testing solution from City & Guilds which enables you to test candidates anytime, anywhere in the world that has a networked computer. It's easy to implement and administer, cost effective and secure. Plus, it's free to set up.

HAB now offer to centres on-line testing with GOLA to centres for the underpinning knowledge questions in Hospitality & Catering NVQs. You register candidates with HAB as normal, then you select which candidates you wish to test with GOLA.
Candidates have access to all tests at that level
Candidates have unlimited resit attempts for every test
Tests are available for the lifetime of their registration
See a GOLA Demo now
Watch a demo of GOLA for Hospitality and Catering.
Become setup for using GOLA now
GOLA Setup Form - complete this form to become setup for using GOLA. It's free to become setup.
Essential information for using GOLA with HAB candidates
Centre's guide to GOLA - A general overview of GOLA and some frequently asked questions.

Guide to using HABZone (for NVQ centres) - For NVQ centres - Guide on how to enable registered candidates.

Guide to using HABZone (for SVQ centres) - For SVQ centres - Guide on how to enter candidates.

City and Guilds GOLA information website - Detailed information from City & Guilds.

GOLA Pricing - See the GOLA pricing section of the HAB price list.

Tests available on GOLA - See a list of all tests available, at each level.

Feedback form for the Hospitality NVQs UPK (GOLA & Short-answer) questions - Please provide us with any feedback on GOLA questions. The form can be downloaded and returned to City & Guilds.

GOLA UPK test durations - Information on the length of GOLA tests.

GOLA Good Practice Guide - Advice on running GOLA tests.
Useful phone numbers
GOLA Technical Support Line: 08452 410 070

HAB Customer Services: 0870 060 2556