Quality Assurance Manual You can either download the full QA manual, or see individual sections. Full manual download Download the whole QA manual in a ZIP file - documents are in Microsoft Word format). Caution: this file is very large and may take some time to download. Individual sections download Introduction & Main Index Section 1 - Quality in the NVQ system Section 2 - NVQ administration Section 3 - The assessment process Section 3 - Appendix 3A, 3B & 3C Section 3 - Appendices 3D to 3H Section 3 - Appendix 3I to 3M Section 3 - Appendix 3N & 3O Section 4 - Alternative assessment approaches Section 5 - Internal verification Section 6 - External verification Section 7 - Access to fair assessment About us News HAB Updates Forms and Documents HAB Format Logbooks Fast Track Forms NVQ Assessor Kit-Bag Qualifications (HAB) Qualifications (City & Guilds)       (New Q Number List) Price List Europass Centres Seeking Approval GOLA Policies and Procedures Assessment Strategies Login to HABZone Contact us   HAB is a division of the City and Guilds of London Institute