Quality Assurance Manual
You can either download the full QA manual, or see individual sections.
Full manual download
Download the whole QA manual in a ZIP file - documents are in Microsoft Word format). Caution: this file is very large and may take some time to download.
Individual sections download
Introduction & Main Index
Section 1 - Quality in the NVQ system
Section 2 - NVQ administration
Section 3 - The assessment process
Section 3 - Appendix 3A, 3B & 3C
Section 3 - Appendices 3D to 3H
Section 3 - Appendix 3I to 3M
Section 3 - Appendix 3N & 3O
Section 4 - Alternative assessment approaches
Section 5 - Internal verification
Section 6 - External verification
Section 7 - Access to fair assessment